NPS Calculator
Calculate Net Promoter Score from promoter/passive/detractor counts or pasted 0-10 survey scores.
Also useful for: nps calculator net promoter score calculator nps score calculator promoter passive detractor calculator NPS Calculator
NPS Calculator
Runs in your browser. Inputs are not uploaded.NPS Calculator Example Run
Calculate NPS from raw 0-10 scores.
Sample inputs Counts Promoters: (blank) Passives: (blank) Detractors: (blank) Scores Raw 0-10 scores: 10,9,8,7,6,5,10,9 Generated result Summary: NPS is 25 from 8 responses. Stats - Nps: 25 - Responses: 8 Issues - No issues found. Output Promoters: 4 Passives: 2 Detractors: 2 Total responses: 8 NPS: 25
What the NPS Calculator Checks
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Raw score parsing
0-10 scores are grouped into promoters, passives, and detractors.
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Direct count mode
Promoter, passive, and detractor counts can be entered without raw scores.
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NPS formula
The score is promoters percentage minus detractors percentage, rounded to a whole number.
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Response total
The output includes total responses so small-sample scores are obvious.
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Survey caveat
NPS is calculated only from provided data; the tool does not judge sampling quality or customer sentiment drivers.
NPS Calculator Questions
- Q: Does the NPS calculator upload my survey scores? A: No. Inputs are processed in your browser, and pasted content is not sent to analytics or a server.
- Q: What should I paste into the NPS calculator? A: Enter promoter, passive, and detractor counts, or paste raw 0-10 survey scores.
- Q: What can I copy or download? A: You can copy the NPS summary and response breakdown.
- Q: What does the NPS calculator not verify? A: It does not analyze comments, remove biased samples, weight responses, or explain why customers gave the score.
Related Tools
Updates
- v1.0.0 New 2026-05-17: Initial NPS calculator with raw score parsing and direct count mode added.